Transparency in Action: Rising Role of Estimates and Payment on Patient Loyalty

Sponsored by

Being a patient can be a scary process for many. Rising patient responsibility and billing concerns are increasing the decision paralysis seen by physicians. Nearly one in three people report not completing (or even initiating) clinical care due to its financial uncertainty.

In this informative webinar, we will explore the consumer’s motivations, behavior based design, and success metrics for patient financial care; examine innovation in action with learnings from Lancaster General Health/Penn Medicine who is challenging the status quo on transparency and empowerment along the patient’s financial journey; and discuss the rising role of patient-based estimates and real time surveys on patient acquisition, payments, and loyalty.

Register for this free webinar on September 27th at 1 p.m. EST and discover how to:

  1. Evaluate alignment with patients on financial expectations throughout the “financial journey” and benchmark with other consumer experiences
  2. Identify ways to empower consumers, optimizing patient and assisting staff time
  3. Build a robust loop for real time patient feedback and measure impact on loyalty
  4. Articulate the rising role revenue cycle plays in improving acquisition and the patient experience

Creating a Shared Vision With Your Physician Network

Sponsored by

A focused, engaged physician network is crucial to success in a value based environment. Accomplishing these ends requires a shared culture, joint goals, coordinated action, and mutual accountability. Building that from an amalgamation of practices is a lengthy, arduous process that can be made simpler by focusing on a descriptive shared vision statement.

Creating the vision statement together establishes a foundational step in forming a more cohesive group with a pride of ownership. 

Register for this free webinar on September 15th at 1 p.m. EST and you will discover how to:

  1. Understand how a vision statement adds value in your efforts to build a cohesive, engaged physician group.

  2. Define the process of building an inclusive vision that is shared by the physician leaders and embraced by group members.  

  3. Identify the elements that must be considered and addressed in the vision building process.

Dimensions of the Patient Experience: How interactive technology solutions support the science and art of nursing theory

Sponsored by

Today, health care providers are looking for ways to enhance patient experiences as part of their overall strategies to improve medical outcomes, increase preventive health and reduce costs.

In this session, we will explore the history of nursing theory and how it applies to the shift in clinical practice and evidence-based care today.

We will also explore the multiple dimensions of patient experience as it relates to clinical practice theories and how to use the understanding of those dimensions to identify the appropriate interactive patient care solutions. We will discuss key elements required to optimize patient experience strategies.

Download the free, on-demand webinar and you will discover how to:

  1. Identify the key dimensions affecting the Patient Experience
  2. Describe how the science and art of nursing theory can be  incorporated into modernized care to address each dimension of the Patient Experience
  3. Select the right interactive patient technology solution that can positively affect each dimension of the Patient Experience while helping to improve patient satisfaction and clinician engagement.

Creating a Culture of Clinical Excellence

Sponsored by

Is your facility struggling with cultural inconsistency and has grown to accept it?

It is time to move forward - as only facilities with strong clinical culture will survive in this extremely competitive and consumer-centric healthcare environment.

If your organization enjoys a robust culture focused on clinical excellence or you sense a need to raise standards and improve clinical attitudes, this is a webinar for you. We have specially designed this webinar to create a dialogue between hospital roles that are the cornerstones of establishing a culture of clinical excellence.

The Proof is in the Data: How Clinical Documentation Improvement Impacts Patient Safety and Quality of Care

Sponsored by

Evidence clearly shows the value of implementing Clinical Documentation Improvement (CDI) to improve Case Mix Index (CMI), but can it positively impact patient safety and care quality metrics---in a quantifiable, persistent way?  An in depth look at clinical quality outcomes data pre and post CDI implementation will provide insight into the value of measuring your clinical documentation improvement efforts impact on overall quality ratings including expected mortality and inpatient quality indicators.

Download the free, on-demand version of this webinar to learn:

  • How metrics—especially observed/expected mortality ratios—directly correlate to improved financial performance
  • How quality metrics, impacting mortality, patient safety, in-patient quality and even surgical complications can be more impactful than a change in CMI
  • Why it’s vitally important to financial improvement and predictability to look at the data and the quality impact metrics, especially in light of industry changes towards value based reimbursement
  • How employers will underwrite differences in benefits that will dwarf the penalties/incentives by CMS in impacting hospitals and physicians offices 

Achieving Meaningful Integration through Physician Leadership, Engagement, and Alignment

Sponsored by
CEP America

In the post-ACA/value-based care era, integrating care across populations is a critical success factor for hospitals and health systems. Yet many organizations continue to struggle with the fundamental components of integration  - physician leadership, engagement, and alignment.
In this webcast, you'll learn how Adventist Health Central Valley Network (CVN) – Selma, Hanford, and Reedley – transformed from siloed emergency departments and hospitalist programs to achieve "meaningful" integration across their health system and realize the tangible rewards that their patients received.

Download the free, on-demand version of this webinar to learn::

  • The key characteristics of achieving "meaningful" integration within your health system.
  • How to identify physician leaders at every level of your organization and encourage collaboration to create system-wide change.
  • Outcomes of aligned physicians including financial and cultural improvements, as well as better patient care.